Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

About Us

The practice is covered by the North Durham Clinical Commissioning Group. North Durham Clinical Commissioning Group is responsible for planning, designing and paying for a range of local NHS services. ... [continue] About Us

Access to patient details

Privacy Policy How we use your medical records: This practice handles medical records according to the laws on data protection and confidentiality.[i] We share medical records with health professionals who ... [continue] Access to patient details

Complaints

We have a formal complaints system in the Practice. Complaints can be made by letter, by telephone or in person, to any member of the Practice Team and it will ... [continue] Complaints

Confidentiality

The Practice believes that patient confidentiality is extremely important and does everything it can to make sure that all of the information it holds about patients remains highly confidential. If ... [continue] Confidentiality

Disabled access

Our premises have access suitable for disabled persons but if you experience difficulty please let us know and we will see what we can do to help. We no longer ... [continue] Disabled access

Hospital appointments

If you attend hospital and are asked for the name of your G.P. please make sure that you give the hospital staff the full name of your doctor and explain ... [continue] Hospital appointments

How to register

We welcome patients from within the Practice area around Leadgate, you can check if you are in the practice area by using the Map below.   If you wish to ... [continue] How to register

Updating your details

Please make sure you tell us if you change address or telephone number so that we can always contact you. Please update your details by filling out our change of ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites it links to, is general advice. It SHOULD NOT be used as a substitute for the personal advice patients receive when consulting ... [continue] Using this website

Violent or abusive behaviour

Please note that abusive and threatening behavior (including swearing) towards members of the Practice is not acceptable. Any patient who ignores this requirement, runs the risk of being removed from ... [continue] Violent or abusive behaviour

Who should I see?

We try to keep our GP appointments for patients with more serious health problems. Before you book an appointment to see a doctor please consider whether an appointment with a ... [continue] Who should I see?

GP Net earnings

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed ... [continue] GP Net earnings

Date published: 8th October, 2014
Date last updated: 22nd October, 2014